The recruitment agencies suffer from the recession very much. Their business depends on the taste of the recruitment agencies to hire new employees and the taste of the companies is very limited in the recession.
The recruitment agencies usually get a bit lazy in the customer relationship building in the economic boom or the economic growth. The recruitment consultants have more vacancies they are able to serve and they are not too much oriented in the building the relationship with their customers.
The smart recruitment agencies act a bit differently even in the time of the economic growth. The recruitment agency business plan is more oriented on the limited number of external customers and a limited number of vacancies per the recruitment consultant.
The recruitment agencies with good relationships with the customers have the advantage as the customers understand the recruitment agency and they will prefer to give the vacancy to the known recruitment agency and the recruitment consultant.
The recruitment agency business plan should not be about the quantity of the clients and vacancies, but about the quality of the relationship with the customers. The recruitment consultant should not spend all the time interviewing the job candidates, but the recruitment consultant should spend at least one day a week with the clients, asking for their feedback and potential improvements.
The recruitment agency should not focus on getting all the job vacancies; the recruitment agency should focus on building a stable base of the customers. When the recruitment agency has bad times, the customers will help to survive the recession. And the recruitment agency will help to survive the clients.
