The recruitment agency business is not an easy business in the recession. The competition is very tough and the companies do not have many external job openings. The companies use the direct channels, as they need to save their costs.
The recruitment agency has to change the focus of the business. The business plan of the recruitment agency is usually about searching the best candidates for the job vacancies, but in the recession the recruitment agency has to change the focus on the quality of provided services to the clients.
The main competition among the recruitment agencies in the recession is about the customer service and the insourcing of the client parts of the recruitment process. The flexible recruitment agency offers the clients a chance to save their time and it charges no additional fees for the services provided.
The recruitment agency has to insource a lot of the work from the clients for free. The recruitment agency cannot lose its customers and it has to provide a lot of the value added in the recession.
The recruitment agency has to save the time for the customers, as they should focus on their internal talents. The recruitment agency has to take care for the whole recruitment process as the number of vacancies is very limited and the company can ask for more.
When the recruitment agency insource parts of the recruitment process from the clients, it keeps them with the recruitment agency, as the agency is the first contact to know about the potential job vacancy and it can prepare the best candidates for the job position.
The recruitment agency in the recession has to be prepared to act in the name of the client as the client can ask to make the whole recruitment process and to get the real new hire for the organization.
One Comment
i see. It’s what saw recently. I have often gone to these employment agencies, since I have been gainfully unemployed for a few months, and have noticed the difference in attitude. So now it is the client that has upper hand? Thanks for the info. my best, Tim